Maltese providers reserve their best promotions for new customers, while customers who stay after their contract ends usually pay full price. Switching is simpler than many people expect because the providers run separate physical networks: the new line can be installed while the old one is still working.
Step by step
- 1Find your contract end date on your bill or in the provider's app. If you are out of contract, you are free to switch.
- 2If you are still in contract, ask for the early-termination fee and compare it with what the new plan saves over its full term.
- 3Choose the new plan on true cost over the contract rather than the promotional price.
- 4Order the new connection first and have it installed while the old line still works. This avoids downtime and lets you test the new line.
- 5Then cancel the old service in writing, return any rented equipment such as routers and TV boxes, and check the final bill.
- 6If you are also switching mobile, your number can be moved free of charge. The new provider arranges it, usually within one working day.
Is it worth switching?
Usually. The cheapest fixed line in Malta currently costs €12.03 a month in true monthly cost, and bundles with promotions put fast internet with TV at around €25–35 a month averaged over the contract. If your current bill is well above that, the cheapest internet ranking shows what you could pay instead.
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Frequently asked questions
Can I switch internet provider before my contract ends in Malta?
Yes, but early-termination fees usually apply on 24-month contracts, typically based on the remaining months or the benefits you received. Check your contract's terms and compare that cost with what the new plan saves; promotions are often large enough to cover it.
Will I lose internet while switching providers?
Not if the two services overlap. Order the new connection first and cancel the old one only once the new line is installed and working. GO, Melita and Epic run separate physical networks, so both lines can be active at the same time.
Is switching mobile provider free in Malta?
Moving your number is free and regulated by the MCA. The new provider arranges the transfer, usually within one working day. Any early-termination fee on your old contract is separate.
How much can I save by switching internet in Malta?
Customers who are out of contract and paying full price usually save the most. New-customer promotions such as six free months or half price for the first year commonly reduce the average monthly cost by €5–15 over a new contract. Compare your current bill with the true-cost rankings on this site.