How to switch internet provider in Malta (without downtime)
Loyalty is expensive in Malta. New-customer promos — months free, half-price first years — go to switchers, while out-of-contract customers roll on at full price. Switching is also less disruptive than people fear, because the providers run separate physical networks: your new line goes in while the old one still works.
The switch, step by step
- ✓Find your contract end date (it's on your bill or in the provider's app). Out of contract? You're free to move — and paying more than you should.
- ✓Still in contract? Ask what the early-termination fee is, then weigh it against the new deal's savings over its full term. Generous promos often cover it.
- ✓Pick the new plan on true cost over the contract, not the promo headline — that's what the rankings on this site show.
- ✓Order the new connection FIRST and let it be installed while the old line still works — zero downtime, and you can test the new line before committing your household to it.
- ✓Only then cancel the old service in writing, return any rented equipment (routers, TV boxes) to avoid charges, and check the final bill.
- ✓Switching mobile too? Your number ports free of charge — the new provider handles it, typically within one working day.
Is it worth the hassle?
Usually, yes. The cheapest fixed line in Malta currently works out at €19.95/month true cost, and promo-heavy bundles put fast internet with TV in the €25–35/month range averaged over the contract. If your current bill is meaningfully above that, the live cheapest-internet ranking will tell you in thirty seconds whether switching pays.
Compare before you call
All broadband plans · bundle deals · GO vs Melita · GO vs Epic · Melita vs Epic
Frequently asked questions
Can I switch internet provider before my contract ends in Malta?+
You can, but early-termination fees usually apply on 24-month contracts — typically related to the remaining months or benefits received. Check your contract's exact terms, then compare that one-off cost against what the new deal saves; promos are often generous enough to cover it.
Will I lose internet while switching providers?+
Not if you overlap: order the new connection first, and only cancel the old one once the new line is installed and working. Because GO, Melita and Epic run separate physical networks, both lines can be live at once.
Is switching mobile provider free in Malta?+
Porting your number is free and regulated by the MCA — the new provider handles the transfer for you, typically within one working day. Any early-termination fee on your old contract is separate.
How much can I save by switching internet in Malta?+
Out-of-contract customers rolling on at full price typically save the most — new-customer promos ('6 months free', '50% off the first year') routinely knock €5–15 off the monthly average over a new contract. Compare your current bill against the live true-cost rankings on this site.